| Resume/CV of David M. Sterling |
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Worldwide mobile: +1 704-202-2282 - Office: +1 704-664-8400
david_sterling@sterling-consulting.com
Open to location - US Citizen with extensive
International/Global Experience |
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Detailed Professional Background
and Technical Inventory
Current to July 2006 |
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Open or Download MS Word Versions:
DETAILED BUSINESS |
DETAILED TECHNICAL
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PROFILE/SUMMARY
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| Index: Professional
Synopsis |
Summary |
Recent Publications and Speaking Engagements
| Recent
Engagements |
SME/Legal Engagements |
Past Engagements
| Past Positions
| Technical
Inventory |
Disciplines |
Academics
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| Management: |
| Multi-national operations, Pan-European and Pan-US Program Management, Large enterprise project management, PMO/Project/program development, Performance Management and Measuring Systems, Mission Development, Organizational Change Management, Multi-vendor Project Coordination, Client and Vendor Engagement Management |
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| Business: |
| Management development consulting, Knowledge Management/Retention/Transfer, Intellectual Property Protection, Financial/Organizational and Management Turnarounds, Management and Project Crisis mediation, Acquisition assimilation, Technical Mergers & Acquisitions Consulting, Development and Project Gap Analysis, Change Facilitation, Collaboration and Work flow development |
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| Technical: |
| Portal Technologies Expert and Advisor, Collaboration/Document Management Systems Architect, Enterprise and Infrastructure Architect, IT Change Management, Mission Critical Systems Architecture and Selection, Internet and Intranet Applications Architecture, Design and Development, Business System Analysis, Data Integration – Technical Methodologies include JAD, JIT, RAD, ISO – Emerging technologies including: iDTV/DVB, Mobile/WiFi – Business Systems integration: ERP, SCM, SFA, EAI, EDI, eCommerce |
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Seasoned, global professional with equal proficiency in Technical
architecture/IT and Business Development
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Extensive experience in all aspects of business management and management
consulting, collaboration, knowledge management, executive decision support,
business intelligence, data warehousing, data definition and mapping with broad
experience in multiple industries including financial, telco, cable/DTV,
retail, manufacturing, distribution and logistics
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Generalist expert in all aspects of information technology including full SDLC,
program and project management, internet applications design, infrastructure
development, collaboration, change management, mission-critical system
selection, and large scale project and business initiative execution
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Business, eBusiness, eSolutions and eCommerce expert in all phases of solutions
development, enterprise architecture, technical architecture and commercial
deployment – expert in enterprise wide business applications, systems and
technical initiatives
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Execution expert in interim management and management of turnaround/crisis
situations (organizational upheaval, acquisition assimilation and recovery from
poorly managed projects) at the financial, organizational and project level
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Exceptional communicator and presenter, equally comfortable with
executives/stakeholders through end-users to include presentations, proposals,
business analysis, public relations, technical evaluations, functional
specifications, due-diligence analysis, gap analysis and technical writing
(business/technical writer with multiple published articles including
instructional video presentations)
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Highly versed in internet/intranet applications, portals (mission
critical/ESS/External/SCM and CRM), collaboration and infrastructure
technologies
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Highly experienced in program/project management including change control and
quality assurance
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Client-facing expert at all organizational levels; able to succeed within any
organization
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| Business perspective: |
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Proven global/international enterprise architect in multi-national operations,
management and project execution
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Executive advisor and hands-on management development consultant
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Experienced in acting executive management/managing director roles including
acting CTO
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Proven success management capabilities and with direct responsibility for
multiple projects in the 30-50m range
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Expert in engagement management, multi-vendor coordination/management and large
scale team management
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Over 15 years in establishing PMO’s, Program and Project Management in both
technical and non-technical environments (teams up to 50 directs and 250
members)
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Expert in business analysis, architecture and requirements specifications,
innovator and designer of user interface systems, infrastructure development
and business process re-engineering
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Versed in current business methodologies including Balanced Scorecard, KPI
definition and ISO implementation
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Author and Presenter of an executive training program for WatchIT.com Peak
Performance Series: “Peak Performance – Business Intelligence: Best Practices
for Project Management”
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| Technical perspective: |
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25+ years as a technology professional, 18+ years in enterprise software design
and deployment using full SDLC; expert in large scale IT Program and Project
Management
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Expert architect, designer and developer of stand-alone applications,
client/server, n-tier, component based, messaging, middleware/data transition,
intra/internet, enterprise and knowledge based/expert systems - Noted expert in
intranet and internet based systems and business systems, ERP, SCM, EAI, EDI,
CRM and others
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Extensive background in Ecommerce/B2B applications design, deployment and
execution at the commercial level
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Expert in Portal architectures, collaboration systems, document management,
document imaging, project management and infrastructure information systems
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Experienced in new technologies including Interactive Digital Television
(iDTV), Digital Video Broadcasting (DVB) (various platforms, Motorola, Philips,
Liberate and Microsoft TV), WiFi and mobile/SMS
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Microsoft Software Advisor with extensive experience in
deployment/design/implementation of Servers: Commerce Server, Content Server,
BizTalk, CRM, SQL Server, Applications Center, Sharepoint, Project Server and
others and Development: Visual Studio, C#/VB.NET/ASP.NET
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Versed in and innovator in technical methodologies JAD, JIT, RAD, ISO and full
SDLC
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BrainBench® Test Certification Validation Consultant (MS Commerce 2002)
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| Recent Publications and Speaking Engagements |
Back to top |
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- 01/05-Present: Author, speaker, presenter and trainer:
- Portal and Collaboration Systems Architecture
- Portal Project Management and Integration
- Infrastructure and Collaboration Analysis
- Portal Business Analysis and Design
- Implementation and Deployment Methodology
- 03/06: Author “The Definitive Guide to SharePoint Logging” – a comprehensive guide to the data extraction of SharePoint Logs and IIS Logs information for reporting, monitoring and usage statistics
- 06/05: Developed the Portal Architecture and Deployment Management Methodology – A complete guide to management of Portal Applications deployment
- 07/04: Creation and Presentation of a “hands on” guide to install/implement Microsoft Content Management Server (MCMS)
- 06/04: Co-Author: Microsoft Press® SharePoint Products and Technologies Resource Kit
- 03/04: Author/Presenter, WatchIT.com (www.watchit.com) Straight Talk Series program “Selecting a Portal – The Next Application Platform”; Game Plan Series “Selecting a Portal – Turning Plan Into Action” (April 04); Several White Papers including “Getting Down to Business – Designing a Portal” (a business view)
- 02-08/04: Multiple speaking engagements and presentations collaboration, content and document management: SharePoint Portal Server, Windows SharePoint Services, Microsoft Content Management Server and Microsoft Project Server; Microsoft Partner Technical Briefings (Raleigh, Greensboro, Winston-Salem and Charlotte, NC)
- 07/04-Present: Creator and Presenter of multiple Microsoft Technologies Technical training programs: Creation and presentation of two training courses (user based and developer) covering all aspects of SharePoint Technologies and implementation. This included best practices in architecture and hands on training in .NET, Component Development and Web Part Development
- 01/04: Completed Deployment and Administration and Certification in Plumtree Enterprise Portal v5
- 09/03: Test Validation consultant - BrainBench® Certification Test – Microsoft Commerce Server 2002
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| Management Consultant, Enterprise Content Management Architect, Integration/Collaboration/Portal Architect, Technical Architect, Business Analyst |
| Multiple Projects |
- 06/06-Present: Architecture, design and rollout of Microsoft Office SharePoint Server 2007 for a calendaring, workflow and document repository solution, TIAA/CREF.
- 06/06-Present: Architecture, design and rollout of an intranet solution based on SharePoint 2003 using BizTalk 2004 for workflow integration, A&N Design Services.
- 04/06-Present: Architecture of a client-extranet/corporate intranet based on SharePoint for Soft Computer Corporation.
- 03/06-Present: Architecture and design of a public internet, extranet and internet environment for Gregory Poole Equipment Company based on SharePoint technologies covering portal deployment and planning for CRM, Microsoft Project, BI and Balanced ScoreCard use.
- 12/05-02/06: Design and deployment of a corporate-wide intranet portal solution (SharePoint) – including branding, complete customization of the SPS look and feel and final deployment in a production environment – Muzak LLC
- 10/05: Advisor to review a corporate wide BI Reporting and Portal initiative based on Microsoft’s SQL Server 2005 (including Integration Services), Maestro and SharePoint – Recall Corporation
- 10/05-11/05: Review, analysis and best practice recommendations for corporate wide Business Intelligence model and initiatives, utilizing the new Microsoft Platform: SQL Server 2005, SSIS, SQL Design Studio/Visual Studio 2005 and “Maestro” – Recall Corporation
- 10/05: Intensive hands-on corporate business analysis and technical training in Portal Architecture (general) and specific technical work with SharePoint and other Portal Technologies – Harper Collins Publishing
- 09/05: Custom development of multiple web parts (multi-lingual) and tools for the Microsoft Exchange Users Group worldwide site using SharePoint Technologies
- 10/04-12/05/Ongoing: Technical Architect, Development Mentor – Microsoft Technologies; Gregory Poole Equipment Corporation
- 08/05: In-depth branding and customization of a SharePoint Portal site for Scottish Reinsurance.
- 05/05: Training and business case analysis, SharePoint Technologies, CECOM Central Command/U.S. Army
- 02/05-05/05: Architecture, design and deployment of the statewide NCLGISA information portal (North Carolina League of Information Services Association) for Microsoft Corporation/Microsoft Consulting Services (using SharePoint Technologies)
- 03/05-05/05: Custom development of a Sarbanes-Oxley compliance application for the ettain group
- 11/04-01/05: Development Mentor and Advisor: Marley Engineered Products – training in .NET technologies
- 11/04-01/05: Development Mentor and Advisor: Pergo, Inc. – Ecommerce project design, planning and oversight
- 01/05: Technical Advisor, SharePoint Technology and .NET – Customer Effective, Inc.
- 11/04: SharePoint POC Architect – Allegacy Federal Credit Union; integration of SharePoint with Balanced Scorecard and Performance Indicator custom web parts
- 10/04: SharePoint POC Architect – Setup/Training and POC execution; O’Neal Engineering
- 10/04: SharePoint Technologies Technical Design & Architecture Advisor, Merck Pharmaceuticals (UHHS division)
- 03-08/04: Setup and architect for an ISP to provide SharePoint Portal and Windows SharePoint Services including initial rollout for 3 ISP clients
- 06/04: Advisor, consultant, trainer in use of Microsoft Content Management Server - University of Mary
- 06/04: Advisor/Architect: Portal architectures and BI Reporting Systems selection – eBay, Inc. for IBM Global Services
- 01/04-06/04: Deployment of a corporate-intranet SharePoint/Project Server for a Property Management firm
- 03/04: MCMS Training, advisor for SharePoint Portal Server and Windows SharePoint Services; City of Charlotte, NC
- 06/04-Present: Architecture, technical advisor and trainer of multiple Microsoft Gold Partners including: Eastridge Technology (NC), ettain group, inc. (NC/GA), Haverstick Consulting, Inc. (IN), Customer Effective, Inc. (SC), eidenai innovations (Toronto), Culminis, Inc. (NC)
- Active: Development of integration Web Parts for commercial sale
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SharePoint Architect, Business Development Advisor RMK Timberline |
| 03/06-05/06: SharePoint Architect and business development advisor for the complete deployment of a multi-division/multi-office SharePoint implementation – included branding customization of SharePoint, corporate-wide use analysis, development of several custom web parts, administrative training and on-going advisory services. |
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Strategic Architect, SharePoint Deployment & Customization Hendrick Motor Sports |
| 12/05-05/06: Strategic architect, hands-on development, trainer and on-going advisor on the design, customization and deployment of a SharePoint Intranet Portal solution. Included detailed design and development of several custom features including a complete Sponsor Contract Work Flow solution, Driver/Team Contract Time Allocation and Management (appearances, media days, etc), complete custom branding of SharePoint, integration of multiple custom web parts (Active Directory Lookup, automated site creation and others). |
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SharePoint Architect, Technical Architect Muzak |
| 12/05-02/06: SharePoint Architect and Technical Architect for the complete custom deployment of a SharePoint Portal solution for use as the corporate intranet and customer extranet. Project included custom branding, custom template development, custom site definitions, deployment of multiple web parts, hands-on deployment of the server farm/portal environment and providing training to both Muzak individuals and their Microsoft Partner. |
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Strategic Architect, Portal Technologies Advisor Southern Company |
| 09/05-11/05: Advisor for the overall strategic architecture and design of a Corporate and sixteen Division portal deployments (architecture through pilot through final deployment); provided training of a complete business thru technical project methodology to provide repeatable practices for future deployments; provided guidance and training in the management of Portal Applications deployment covering branding, use of the technology, search and relational content mapping (business owners to end users). |
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Windows SharePoint Services Enterprise Integrator Hospital Partners |
| 08/05: Design, development and deployment of a customized solution using Windows SharePoint Services to support a multi-division organization (including individualized branding). |
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Portal and Collaboration Systems Designer, Technical Architect, Advisor Indiana University Medical Group |
| 02/05-10/05: Business/technical architect and Project Leader for the deployment of Public Intranet and university wide intranet (using SICG’s Portal Deployment Methodology). This included customized branding of SharePoint (two distinct template groups), integration of customized features (menu dropdowns, etc.), development of multiple custom web parts and work flows including automated report distribution and user management. Also included training of multiple Haverstick consultants in Project Methodologies and Project Management in a portal environment and extensive training in the use of SharePoint Technologies. |
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SharePoint Technologies, Collaboration Technical Architect, Designer The Lash Group |
| 04/05-05/05: Technical architect for deployment of a Business Intelligence Customer Information Portal (customization, branding, integration with BI components and deployment). |
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Portal Technical Architect, Content Management Systems Architect, Advisor Wake Forest University Baptist Memorial Hospital |
| 11/04-11/05: Phase 1 involved the architecture, design and deployment project coordination of a massive conversion of existing sites to a new platform based on Microsoft Content Management Server – Phase 2 involved business and technical architecture and design of a commercial endeavor for “My Best Health” using SharePoint Portal Server. In conjunction with this project also provided extensive in-depth training of several consultants of Eastridge Technology in the use of Microsoft Content Management Server, .NET components and SharePoint Technologies including very detailed customization, branding and web part development. |
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Portal and Collaboration Systems Designer, Technical Architect, Advisor RJR/Reynolds American, Inc. |
| 04/05-09/05: Business/technical architect and Project Leader for the deployment of an enterprise/world wide intranet information portal based on SharePoint Portal Server and Live Communications Server. This included the complete life cycle of the project process (using SICG’s Portal Deployment Methodology) from the kick off inception to final deployment, including custom development of multiple features. As a “phase 2”, established the design and integration of a new vendor facing Sales Portal for release in late 2005. In conjunction with this project also provided extensive in-depth training of the entire staff of Eastridge Technology in Project Methodologies and Project Management in a portal environment, general Portal Technologies, use of SharePoint Technologies including customization, branding and web part development. Note: this project was an extension on an initial Proof of Concept that included design and deployment of two Proof of Concept portals focused on BI, technical extension via .NET, Web Parts, Content Management, Office 2003 Integration, InfoPath and work flow management. |
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Portal/Collaboration Technical Architect/Designer
Verso Technologies, Inc. |
| 08/04-11/04: Architecture, design for Verso’s corporate
(international) intranet based using the SharePoint Portal Server platform and
related technologies. Detailed architecture included business analysis of the
organization goals, short and long term end-use, mentoring/training (user and
technical). Project also included design/implementation of a completely new
‘front end’/User Interface to SharePoint portal. |
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Technical Instructor/Best Practices Advisor (SharePoint
Implementation and Development)
Family Health International |
| 07/04: Creation and presentation of two training courses
(user based and developer) covering all aspects of SharePoint Technologies and
implementation. This included best practices in architecture and hands on
training in .NET, Component Development and Web Part Development. |
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Technical Architect/Designer (SharePoint POC and
Implementation)
Callidus Software |
| 03/04-Present: Architecture, design and deployment of
both a Proof of Concept and company wide implementation of SharePoint Portal
for internal corporate collaboration as well as future external customer use
(in promotion and support of their Enterprise Incentive Management (EIM)
software). Project included complete analysis of needs and requirements,
deployment of a demonstration and production environment and integration of
existing enterprise systems (Remedy, Great Plains, SalesForce.com and others). |
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Technical Architect/Designer (Portal Design/POC Execution)
Pfizer Pharmaceuticals/BusinessEdge Solutions |
| 03/04-05/04: Project/initiative evaluation, architecture
of SharePoint Portal and WSS within the overall solutions and recommendations
on architectures and deployment schemes for a large scale cutting edge
‘remoting’ project. |
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Technical Architect/Designer (Content Management/Portal
Design/POC Execution)
Microsoft Corporation |
| 11/03-02/03: Two short term engagements: Design,
development and construction of a complete demo as Microsoft’s RFP
Multi-Scenario Response for a City/County enterprise-wide portal and content
management solution. In addition to site flow, construction and navigation, the
effort also included design/creation of multiple templates within MCMS,
graphics creation, and development of multiple Web Components and Web Services
using the .NET Framework. Design of large scale conceptual Portal and live
demonstration of SharePoint Portal Server 2003 integrated with MCMS 2002,
Project Server 2003 and Office System 2003. Both solutions included: Microsoft
Content Management Server (MCMS) (including Workflow and Internationalization),
SharePoint Web Services 2.0, SharePoint Portal Server 2003 (SPS), ASP.NET (VB
and C#), SQL Server 2000, SQL 2000 Notification Services, BizTalk 2002, Windows
2003 Enterprise Server, Microsoft Office System 2003 (including Content Posting
from Word, Excel, Visio, PowerPoint and InfoPath) and Microsoft Project
Professional and Server 2003. |
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| Chief Technical Architect (Portal/Collaboration) |
| Family Dollar Stores |
| 04/03 - 11/03: Devised/executed the complete strategy
for selection of a mission critical Portal Application for implementation
operations wide (10,000 stores over 5 years) . Chief architect and primary
point person of the entire project (from both technical and business
perspectives) including conception and setup of the entire phased process, from
mission development to RFP/POC execution and evaluation. This included
implementation of SICG’s process methodology to maximize resources to time,
effort and results. Specific contributions: Concept, design and authorship of
all key deliverables including: High Level Functional Requirements (Mission and
purpose), Functional Specification, Gap Analysis (Organization, current process
mapping, IT capability analysis, current systems/technology environments),
Detailed Market analysis and Evaluation Criteria Matrix of all products/vendors
(all Portal Products and Suites currently available), Design of all qualifying
evaluation criteria for product selection, Design and authorship of all Proof
of Concept testing including scripts, project planning and actual Proof of
Concept execution, Design of all qualifying evaluation criteria for the
evaluation of POC results, development of the RFP/POC Implementation and
enterprise implementation roadmaps. Other areas included complete
implementation of gap analysis methodologies, client guidance in determining
requirements, processes and procedures, project management (including Project
management tools), guidance and evaluation of company knowledge base (users and
IT) to understand core competencies. Results included final recommendations for
technical capability, Vendor Product/Suite capabilities, Vendor ability to
deliver, ROI and TCO models to satisfy the functional requirements in both the
current and planned deployment environments. |
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| Technology Advisor |
| WorldBank |
| 08/03: Technology advisor to secure the award of the
World Bank Contract for a project to measure the state of technology in
infrastructure and systems in the Romanian Government. Principal activities
included advising GloCapComs on the overall strategy and implementation methods
to perform an overall review and assessment of the current Technology
Infrastructure within the Government and various agencies. Also assisted in
working directly with partners in Romania to manage the bidding process locally
(Bucharest); GloCapComs was awarded the bid. |
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| ECommerce Architect/Designer |
| Nellebelle, Colorado (Priceless Rent-a-car) |
| 07/03 - 12/03: Architecture, design and development of a
franchise based management and reservations system. |
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| Internet/Intranet Applications Architect/Advisor |
| Stock Building Supply |
| 05/03 - 07/03: Due diligence review and analysis for
selection and implementation of a document management/document imaging system.
This included implementing SICG’s full methodology for the review: Establishing
the mission of the initiative, development and holding of organizational
workshops of constituent audiences to promote awareness, gain participation and
evaluate the current knowledge base, development of a complete functional
specification and evaluation criteria, selection of key vendors as “best fit”
for RFP presentation and execution of the RFP and Proof of Concept
implementations. |
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| Internet/Intranet Applications Architect/Advisor |
| The Ford Foundation |
| 04/03 - 07/03: Detailed analysis of all existing
operational aspects of the foundation’s internet/intranet Employee
Tracking/Grant System Portal and Infrastructure systems applications including
platform, application base and network for the purpose of providing specific
recommendations in the areas of on on-going maintenance requirements, expansion
capability, authorization and security and viability of the platform. The
review included detailed examination of coding practices, database usage, site
and feature navigation, security, user interface and an organizational review
to determine personnel knowledge base to determine current areas in need of
improvement and provide recommendations on future maintenance and development. |
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| Enterprise Reorganization Program Manager, Infrastructure
& Collaboration Architect |
| United Pan-Europe Communications, Netherlands & UGC,
USA |
| 12/01-12/02: Enterprise Program Manager and partner for
the end-to-end re-engineering of UPC-NL’s business operations and network.
Additional responsibilities included management and monitoring of nine external
partners/vendors, process and procedure oversight and checkpoint for all
projects and engineering activities. In addition, established a Program
Management Office with policies and procedures; Designed, developed and
implemented an internet based partner-wide Project/eProcurement Portal and
Collaboration system integrating all aspects of the operations including
Project Management, Document Management, Change Management and Engineering
Requests. Technologies included .NET, XP, XML, Sharepoint, Project Central,
Project Server and MS Project. As a side effort, I also provided technical
support (for QPR and Panorama Business Views), business and data analysis, ETL
review, data mapping and coordination for implementation of the corporate-wide
Balanced Score Card initiative. |
| 07/01-12/01: Program manager and turnaround advisor to
oversee all aspects of the preparation and commercial deployment of Interactive
Digital Television (iDTV) and Digital Video Broadcasting (DVB) implementing
Jacobs-Rimell ISP Provisioning (CSpire provisioning) for all of the Netherlands
(including inter-company coordination for rollout in Austria). Retained by
United Global (as the parent company) to work directly with the senior
management and CTO’s of both UPC and chello broadband to accelerate platform
stability, vendor change management, acceptance testing, system integration,
work flow/process management and the overall deployment processes. Rollout
involved two distinct platforms (Microsoft, Phillips and Liberate, Motorola)
with a common back end. Specifics include: |
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Management of the enterprise wide initiative including coordination of project
managers, business side work flow processing, change management, network
operations integration, production level support definition, coordination of
senior field operations managers and help desk setup
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Management of deployment logistics and system technical aspects including
provisioning, media, middleware, messaging and billing systems management
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Responsible for the direct management of four separate business units,
coordination of 5 senior managers, direct vendor management (six organizations)
and corporate wide coordination with UPC Corporate in the concurrent and
planned deployments in Austria, Belgium, Norway and Sweden.
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Coordination of concurrent intra-company initiatives, end-to-end testing and
change control
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Communication of a comprehensive focus on the Customer Experience (from sales
order management through field operations) as well as the perception impact by
the financial community (project had a direct impact on stock price)
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Assist vendors in platform trouble shooting, architecture and deployment
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Make and effect specific architectural recommendations including redundancy,
failover and data integrity
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Corporate mediation to ensure cooperation and integration between supporting
divisions
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Direct coordination and forcing of accountability for individual vendors
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| Business and Technical Development Advisor |
| Air Moldova, Republic of Moldova |
| Fall 2002: Due diligence review and analysis of the
current operations, financial position, services, equipment, reservation and
related systems, partnering agreements, customer service and customer
appreciate programs (project is on-hold pending a current management
re-organization and redistribution of funding). |
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| Baker & Daniels, LLP – Subject Matter Expert,
Ecommerce Systems |
| 12/04-02/06: Industry eCommerce SME; Document Discovery Project Manager, evidence team coordinator – Specifics: Direct evidence discovery in preparation for a Patent Lawsuit including organization and selection of discovery team technical members, supervising and overall technical expert/advisor, extensive code reviews of multiple platforms, compilation of evidentiary facts to prepare the designated testifying expert for trial and summarization of detailed reviews of complete corporate histories in ecommerce development for several of the defendants. Case was successfully settled for the Plaintiff. |
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| Bose, McKinney & Evans, LLP – Subject Matter Expert,
Ecommerce Systems |
| 12/02-11/04: Industry SME providing detailed
architecture, design and development expertise and analysis for eCommerce
platforms. |
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| Stevens Financial Group - Legal Expert/Witness |
| 07/00-08/01: Investigation and comprehensive evaluation
and problem determination of a commercial software product designed for
consumer loan processing, tracking and payment monitoring. This involved a
heavily detailed review of the product, its system specifications, user
documentation and expert evaluation of the general product’s design,
architecture and usability. It also involved a comprehensive review of the
vendor’s organization, change management, quality assurance practices and
design/support capabilities. On the legal end, reviewed and surmised hundreds
of pages of court documents, including claims, rebuttals and principal
depositions. Formed and managed a team of 3 developers in discovery and fact
gathering. Final reporting of legal expert opinion included providing 26 hours
of deposition on cause and effect of product usage, summary of cause and effect
in the vendor’s handling of the product and related facts that resulted in
direct financial losses to SFG and its affiliates. Through 8/01, advisor to the
interim transition management team through chapter 11/reorganization
proceedings. |
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| Architect, Project Manager |
| STI PhoneCard |
| 10/01-11/02: Design architect and project manager in
development of a multi-vendor/multi-lingual/multi-country eCommerce and B2B
site. |
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| Advisor, Architecture and Design Consultant |
| British Telecom - UK Government |
| 03/01-06/01: Enterprise wide review, architecture,
requirements due diligence (for both BT and the Government), business gap
analysis and initial system specification of a BT sponsored multi-vendor
eProcurement Portal encompassing a full eCommerce and eCRM integrated
application for use by the Office of Government Commerce (OGC). The overall
project included the following: |
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Complete review and documentation of BT’s and the OGC’s business strategies
(including across all of BT’s channels: Retail, Wholesale, Wireless, Solutions,
etc.) for short and long-term goals, projects and initiatives underway
(including the spin off of BT Wireless and other channels)
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Detailed review of both BT’s initiatives and ability to provide the end-user
requirements set forth by OGC
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Researched and documented British Telecom’s seven divisions for overall process
architecture, integration with existing eCommerce, CRM, Siebel 2000
applications (eService, eSales, eAdvisor), billing, work flow and supply chain
management systems
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Provided detailed recommendations on overall portal operations, migration and
integration plans, including billing systems, credit card integration and
Call-On-Demand
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Developed specific recommendations including comparison specifications for each
element (Broad Vision, Commerce One, TIBCO, Vitria, WebMethods, MQ Series and
MSMQ)
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Researched, developed and presented an extensive recommendation analysis that
included future planning for all of BT systems and enterprise application
integration architecture and development (EAI/EAD/EDI) and each element of the
portal. Product by product comparisons included capability of supporting the
architectural goals and design suggestions. Areas included the Portal/Commerce
Site (BroadVision, Commerce One), Data bus/communications/messaging (TIBCO,
Vitria, WebMethods, MQ Series, MSMQ), CRM (Siebel), Web statistics, Marketing
Automation and Analysis (Elytics, E.piphany) and data mart/data warehousing
needs (Oracle, DB2, SQL Server)
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Architectural contributor and advisor on realignment of the existing
architecture to BT.com’s Portal project as well as the core BT Corporation
implementation of Siebel eService, eMarketing, eSales and eAdvisor
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Directly involved with vendor coordination of Siebel, SCI Group and Elytics
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| Program Manager, Technical Advisor, Internet Architect |
| Ziff Davis Media |
| 11/00-02/01: Consulting advisor, program manager and
vendor coordinator of the development and rollout of the Expedia Travels Online
web site. Advisor to future rollout plans for ZDM’s overall corporate
initiatives of eleven sites including advisement on core functionality, common
tool base, base hardware/software platforms, development tools, personalization
and content distribution. |
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| Developer/Planner Business Intelligence initiatives |
| Arts & Entertainment Television Network |
| 08/00-03/01: Development of enterprise wide phased plan
solution for the rollout of a comprehensive customer-focused data mining and
business intelligence system. Advisor for AETN’s first corporate wide effort in
data warehousing and business intelligence systems including project guidance,
refinement of goals and objectives and assist in evaluation of in-house,
off-the-shelf and outsourced solutions. Also advisor to a second initiative in
inventory management and inventory control between AETN and it’s out source
vendors ResoDirect and Sony, including evaluation/suggested direction of
projects and initiatives underway. Completed the initial proposal and design of
first phase of a media segmented data repository for data mining combining
internal and external (outsource) data sources starting with the customer focus
but as a staging platform for multiple initiatives. |
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| Design and Business/Technical Architect |
| Bowne Digital Solutions, Inc. |
| 08/00-12/00: Business and technical analysis as well as
design of a B2B and B2C document management system to be used for the setup,
selection, layout and production of client financial statements (funds,
investments, etc.). Included a detailed business analysis to carefully refine
corporate goals and capabilities to select and integrate the overall
technology, products, tools and platform selection. Organizational analysis
included the evaluation of current skill set within the organization, setting
of design and development standards/practices and overall coordination of the
project. |
| |
| EBusiness/ECommerce Architect, Site Designer and Project
Manager |
| TravelBreak.com and Siebel Systems, Inc. |
| 12/99-01/01: Project coordinator and designer for
integration of Microsoft’s Site Server with Siebel’s eAuction software.
Included full integration of a ‘fixed price’ auction site (emulating eAuction),
complete user interface for page layout selection and content management as
well as complete integration of Site Server’s Personalization and Membership
seamlessly replacing Siebel’s. Also included evaluation of their existing site,
re-design using a distributed, scalable architecture and development of member
concentric functions (including back office management of billing and
services). |
| |
| Technical Advisor/Vendor Liaison/Project Manager |
| United Pan-Europe Communications (chello broadband) |
| 05/00-08/00: Group technical advisor, business/technical
vendor liaison and project manager for the CSpire (chello service provisioning
and IP rating engine) team. Project scope included the deployment of various
broadband services including subscription IP, portal services, Cable modems,
Set-Top-Boxes and satellite. In addition to general project coordination for
chello, initiated individual project due diligence studies for direct
affiliates in Belgium, Hungary and Poland and assisted in the direct project
coordination efforts for the system wide launch in Central Europe (Hungary,
Poland and Austria). |
| |
| CTO, EBusiness/ECommerce Architect |
| artnet.com (Artnet Worldwide Corporation) |
| 09/99-08/00: CTO, architect and designer for full
lifecycle re-design and deployment of three distinct web sites encompassing a
“Gallery/Artist Portal”, specialty book store and art auction site. Redesign
incorporated reliability and scalability as well as complete replacement of the
underlying hardware and software. Due to artist mandate, user interface was
maintained but required the complete rewrite of all existing code (over 76,000
pages) however all other technology was replaced: Site Server was used for the
book store operations, personalization and membership control, Siebel eAuction
was enhanced to integrate into the User Interface design and all back office
functions were automated with new accounting and B2B systems (EDI, fulfillment,
merchants, etc.). In addition to management of selected and existing vendors,
staff and development teams, management areas included training, setting of
development standards and advising on vendor accountability. Technical
enhancements included integration of load balancing, n-tier architecture and
database clustering. |
| |
| EBusiness Architect, B2B/Intranet Site Developer, Staff
Mentor |
| CT Corporation, Legal Information Systems |
| 02/99-06/99: Design and development of comprehensive
open-browser content delivery systems for internet based retrieval of corporate
business records & filings, legal records, automated service of process
delivery, imaging and transmittal tracking. Intensive integration with back end
database systems (DB2) combined with Oracle/IIS front-end. Also included
mapping of HTML designs to ASP (for consistent look & feel). Mentoring role
for entire group of developers and project managers in various technologies
including ASP, ADO/RDS, IIS, NT, JavaScript, VB/VBScript, Interdev, HTML, MTS,
MSMQ, COM, and SQL Server. |
| |
| Project Manager, Component Architect |
| PC Associates, Inc. |
| 08/98-05/99: Multiple small projects that included:
Design and development of a Database Query engine that permits view definition
dynamically and Development and specification of MSMQ architecture for
information distribution. Coordination projects included: Development of an MS
Exchange external connector and Development of a dynamic query builder (for end
users). Various technologies incorporated: ASP, IIS, NT, JavaScript,
VB/VBScript, Interdev, HTML, MTS, MSMQ, COM/DCOM, Oracle, Sybase and SQL
Server. |
| |
| Program Manager, Project Manager, Technology Mentor,
Intranet Designer |
| First Union Cash Management (now Wachovia) |
| 07/98-02/99: Program manager for several groups
involving the merger of CoreStates Bank, Questpoint Services and Wachovia
(First Union). Reorganization of an in-process project to include all merger
and conversion related activities (both technical and business). Managed a
total of six groups to include definition of projects and complete
reorganization of the project workflow (reporting, issue resolution, etc.).
Coordinated all group of the activities and developed issue tracking databases
for the monitoring of project overviews of multiple small components
(statistics, etc.). Technical Development: created a corporate wide intranet
site (portable to internet) to automate multiple functions to include: Internal
personnel reviews, 360 reviews (internal/external), status and performance
reporting, on-line project management, statistical analysis and graphing
program for Unit Cost and Throughput processing and added additional features
to include web based message management for franchise wide interaction, online
notices/schedules/calendar and performance information gathering. Various
technologies included: ASP, IIS, NT, JavaScript, VB/VBScript, Interdev, HTML,
Photoshop, Powerbuilder, Oracle, Sybase, SQL Server and MQSeries. |
| |
| Technical Architect, Life-cycle Project Manager, ECommerce
(B2C) Internet Design |
| Network-MCI/Digital Imaging |
| 10/96-08/98: Complete technical architecture, project
management, design and deployment of a very large scale Intranet, Internet and
Client/Server application designed to build and support eCommerce in a B2B and
B2C role. A multi-faceted product, it encompassed multiple catalog
capabilities, B2B portals with B2C sites up to and including Kiosk based sales
terminals. As technical and acting business manager, the project included full
coordination of all design, development and deployment efforts for several MCI
employees and independent consultants. Management efforts included the
coordination of site installations (from hardware to site activation) in
multiple MCI/Client sites including Greensboro, NC, Atlanta, GA, Colorado
Springs, CO and Baltimore, MD. Sole Architect and designer of internet
components including a Purchasing System browser as replacement for a fat C/S
based client. As business project manager, responsible for internal project
budget management, management of several consultants (independent and MCI
employed). Architecture included multiple high-volume NT Domains, RAS, NT IIS
web interface, NT WebSQL and backend Sybase databases on Solaris. Migration of
initial systems (Win 3.1/16-bit/Sybase) was to a fully 32-bit compliant
architecture (NT compliant) as well as conversion of the “dial-up” component to
a more dynamic LAN/Virtual Private Networks connection. Of note: of the three
significant project phases, all were delivered ahead of schedule and under
budget. Current activities include final roll out of legacy data import and
export utilities to support the commercial web sites. Technologies: ASP, IIS,
NT, Java/JavaScript, VB/VBScript, Interdev, HTML, Photoshop, Powerbuilder,
Sybase, SQL Server, Solaris, Unix, Cisco Routers. |
| |
| Business Analyst, Technical Architect, Interface Designer |
| First Union Brokerage Services (now Wachovia) |
| 8/96-11/97: Business Analyst/Technical Advisor on
conversion of existing trading and back office systems to a service bureau
supplier. Tasks included business process re-engineering for multiple areas
(accounting, enterprise wide information system feeds, commissions and
cashiering), detailed specification and analysis of several existing systems,
evaluation and design of external/internal interface requirements, development
of business functionality and data flows. Other significant tasks: Primary
project lead on conversion of the Evergreen Mutual Fund organizations
conversion from settlement processors (twice). This included complete project
management of multiple vendors, clearance, security and systems operations
including interfaces with State Street Bank and various other financial groups)
and coordination of the internal team; Responsible for specification to
implementation of multiple external environments involving outside vendors
(Pricing services, Wall Street wires, etc.); Design and conversion management
for Voice Recognition and E-Trading systems; Mentoring and training of other
team members (several aspects); Extensive research in various brokerage
activities and controls for support; Development of extensive process modeling
and work flow documentation; Administration and management of review sessions
with end users (including senior managers); Detailed user/business gap analysis
and operational evaluation. For project contributions, proposed and implemented
development, project management and tracking tools as well as set all interface
area documentation and development standards. Technologies: MVS, COBOL, CICS,
Powerbuilder, DB2, SQL Server, Sybase, Oracle, IBM MQ, NEON. |
| |
| Database/Application Designer, Client/Server Technical
Architect |
| Tenneco Automotive Manufacturing (Monroe) |
| 3/96-1/97: Design and full development/deployment of an
enterprise wide Cost Reduction tracking system (international) - included
implementation under client/server operation corporate wide (PB/Oracle/Sybase)
and administration of all design and JAD sessions. |
| |
| Technology Advisor, Project Manager |
| Pinkerton Security Services |
| 4/96-6/96: Short term advisory role for recommendation
of the enterprise mail and fax systems, recommendations and implementation of
database controls and development, troubleshoot and tune current environment,
assist in ‘political’ management. |
| |
| Database and Client/Server Technology Consulting |
| Network-MCI/Digital Imaging |
| 1/96-8/96: Review and implement improvements to existing
designs and applications for performance enhancement and internet usage; review
and design of replication plans for backup internet service site. |
| |
| Acting Engagement Manager, Technical Architect, Mobile
System Developer |
| Broadway & Seymour, Inc. |
| 5/95-2/96: Architect and technical manager for design,
upgrade and conversion of existing sales and marketing software package,
specifically porting a network-based package to a remote/mobile laptop
environment for a major Wall Street banking organization. Included full
development of the technical design, multiple database synchronization designs,
intensive customer interaction, detailed business needs analysis and management
of the technical team. Also included in-depth training and mentoring of the
team and project related members, hands on project scheduling and resource
management, day to day supervision, setup of project development and
documentation standards. |
| |
| Developer, Project Management Advisor |
| First Union Capital Markets (now Wachovia) |
| 10/94-5/95: Intensive design, development and
implementation of a corporate-wide client/server customer and account
management system for the Capital Markets Group. Included interface between
various brokerage systems, information sources (D&B, etc.) including
information interaction with site trading systems. |
| |
| Project Designer/Planner, Client/Server Architect and
Database Designer |
| Interstate Johnson Lane (now Wachovia Securities) |
| 7/94-10/94: Large-scale design project for conversion of
legacy and service bureau operation into a fully integrated client/server
distributed network (including replication). Included full business analysis,
needs analysis, evaluation of legacy operations broken down on a business
functional and departmental level. Also included advisement on technology usage
and growth capacity analysis and detailed design in mobile office automation. |
| |
| Management Advisor, Database Developer, Training
Consultant |
| National Spinning Company |
| 9/93-7/94: Advisor for database performance issues and
instruction to all technical staff on VAX systems development, the VMS
operating system and the RDB database engine. |
| |
| Business Advisor, Consultant |
| Southland Productions/Cable Vision, Inc. |
| 6/93- 8/93: Advisor on business plans for development of
the Carolina Songwriters Association including presentations, multi-media
advertising concepts and assist in obtaining capital investment. Also involved
initial designs on information systems used for cross reference of information
and tracking of song rights and royalties. |
| |
| Management, Sales and Marketing Consultant |
| Capital Thread/RossTex Corporation |
| 4/93-11/93: Assistance during the startup phase of the
company including management structure, initial information systems, marketing
plans and initial sales support.
|
| |
| International Project Coordinator, US Business Advisor |
| Hard Rock Cafe (Europe/Greece) |
| 6/92-1/94: Assist in development of marketing plans,
increased international exposure, advertising, and hospitality and
entertainment tour management - also included management of international
logistics, travel coordination and retention of international resources. |
| |
| Management, Marketing and Imaging Consultant, Business
Advisor, Distribution Planner |
| Grissom International |
| 1/93-11/93: Development of a business and marketing plan
for a new product including distribution, materials acquisitions, production
and inventory planning - also included liaison activities between board,
management and investment partners. Presentation and detailed analysis of the
plan in the 93 UNC spring graduate studies business administration program
(also included presentation of multiple lectures). |
| |
| US Marketing, Advertising and Imaging Consultant, US
Business Advisor |
| Prime Image, Athens, Greece |
| 1/93-8/93: Development of international distribution
channels, assist in marketing of services in the UK, US and Canadian markets,
advise and assist in location and selection of long-term US representation. |
| |
| DBA, Management Advisor, Project Leader, Simulation System
Development Manager |
| Tultex Corporation |
| 6/90-10/93: Design, development and implementation of a
large-scale multi-subsystem manufacturing, distribution and shipping control
system. Included subsystem project management, advisement on all aspects of
systems operation, multi-system connectivity, performance and quality
assurance. Direct responsibility for development of simulation systems for
whole system testing and subsystem integration. Also included management
assistance and training of full time personnel. |
| |
| Database/Large systems designer |
| Fujitsu Network Systems |
| 12/90-1/91: Design and development of an intricate cost
analysis system used in marketing and quotation of large-scale telephone and
microwave communications systems. |
| |
| Case Tool Designer |
| Nortel Networks |
| 10/90-12/90: Development of NT Internal programmers work
bench to include a Language Sensitive Editor, integration of 3rd party vendor
tools into NT’s suite as well as syntax development. |
| |
| Enterprise Systems Designer, Infrastructure Systems
Architect, Distribution Consultant |
| Digital Equipment Corporation |
| 12/84-9/90: Large systems software developer, Principal
logistics and field services systems designer, Business systems developer,
Management consultant, New technologies software engineer, Bar code systems
designer and Implementation manager – Due to duration of the project, details
are too numerous to list here. |
| |
|
|
|
|
| Neon Professional Services Group (New Era Of Networks) |
| 4/96-7/96: Southeast Regional Director |
| |
| New Venture Horizons |
| 5/92-1/95: Board Member, Vice President, Investment
Analyst, Mergers & Acquisitions Consultant |
| |
| South Pacific Restaurant |
| 9/91-11/92: CFO, General Manager, Management Consultant,
Human relations and Policy advisor |
| |
| Energy Control Systems |
| 5/84-12/84: System Design and Development Consultant,
New products and R&D Manager |
| |
| Enlog Corporation |
| 11/80-10/84: Software Design Engineer, National Service
Manager, National Sales Support Manager, Development. Consultant for all
R&D |
| |
|
|
|
|
Skill Rating Scale:
(1) Trained in or new product
(2) Architectural and/or functional design knowledge or new product
(3) In-depth knowledge, hands-on and currently used
(4) Hands-on, architecture and design experience
(5) Expert/Mentor
|
| |
| Languages/Script: ASP.NET (4), C# (4), VB.NET (4), CLR
(1), Java (3), J2EE (2), Visual J# (2), Visual C++ (1), Basic (5), Cobol (5),
VBA (4), PowerBuilder v6 (4), VBScript (5), JavaScript (4), HTML (5), DHTML
(4), CSS (4), XML (3), XSLT (3), XBRL (1), SOAP (2), WAP/WML (3), ActiveX (5),
Lingo (2), ActionScript (2), Lisp (1), others |
|
|
| Developer Tools: Visual Studio 2005, Visual Studio.net, VS6, Web Services, FrontPage 2003, Visio Enterprise/2003, ColdFusion, PageMill, HomeSite, HoTMetaL Pro, UML, Ultradev, SiteSpring, Web Components (WebParts, Gadgets and Portlets), Web Services, Rational/UML, BEA WebLogic |
| |
| Applications/App Servers: Microsoft Office SharePoint Server 2007 (4), Windows SharePoint Services V3 (4), SharePoint Portal Server 2003 (5), Windows SharePoint Services V2 (4), Office System 2007 (4), Office System 2003 (4), Content Management Server (MCMS) (4), Internet Information Server 6 (IIS) (4), Identity Integration Server 2003 (3), Site Server (5), Commerce Server 2002 (4), BizTalk 2006 (2), InfoPath (3), MS Customer Relationship Management (3), Plumtree (3), Oracle Portal (2), LiveLink (2), Siebel eAuction (3), Siebel 2000 (eService, eMarketing, eSales, eAdvisor) (2), Commerce One (2), BroadVision (1), QPR (1), PBViews (1), Clarify (1), Remedy (1); Working architectural understanding of Portal and Application Server technologies (Plumtree (Aqualogic), SharePoint, BEA WebLogic, IBM WebSphere, Documentum, FileNet, Sybase, Oracle, BroadVision, etc.). |
| |
| OS: Windows NT-2003, Vista, CE, Windows 9x, VMS, Solaris, Unix, UTS, MVS, DOS/VSE, MPE |
| |
| Database/DB Tools/4GL: SQL Server 2005 (SSIS, SSAS, SQL Server Studio, Maestro), SQL Reporting Services, SQL Server 2000, Data Transformation Services (DTS), ADO.NET, Sybase, Oracle, Access, DBWeb, WebSQL, RDB, MySQL, DB2, ANSI SQL, TransactSQL, PL/SQL, SQL/DS, SQL Server Tools, DBArtisan, Rochade, System Architect, Erwin, Bachman Analyst, InstantSQL |
|
|
| Messaging/Middleware Systems: Microsoft MQ (3), EMS
(Sybase) (2), NEON (2), DECMessageQ (5), MQSeries (1), TIBCO (1), WebMethods
(2), Vitria (2) |
|
|
| Project Management Tools: Microsoft Project 2003 (4),
Project Central/Project Server 2003 (4), ProjectOffice (2), Project Workbench
(1) |
|
|
| Mail/Fax Systems: MS Mail (3), Exchange (3), FaxSr (4),
Microsoft Outlook (4), SMTP (4), OCXQMail (5), CDO (4) |
| |
| General Graphics/Media/Publishing: Microsoft Office
System 2003, Macromedia (Director, Flash), Adobe (Photoshop, Premier,
PageMaker), Microsoft Liquid Motion, Xres, SoundForge, Extreme 3D, Xara3D4,
QuarkXpress, Video Vision, Video Design Studio, Passport Producer |
| |
| Specialized Products/Systems: Intermec Barcode systems,
Symbol Barcode systems, Burroughs & Diebold ATMs, Point of Sale systems,
Ascend Pipeline ISDN controllers, Cisco Routers (limited, 2500 & 4500
series), IQ/LiveWeb (Certified Partner), Crystal Reports, HR1, LawTrack |
|
|
| Memberships and Affiliations: Project Management
Institute (PMI), Institute of Management Consultants - USA, Microsoft Software
Advisor, Microsoft MVP, Microsoft ISV, International Association of Computer
Professionals and Independent Computer Consultants Association. Former: Siebel
Systems Professional Services Partner, beta tester for several Sybase releases
(including System 11 & Powerbuilder 6.0) |
| |
|
|
|
|
| Back Office Management Systems Architecture, Brokerage Back
Office Systems, Business Analysis, Business Development, Business Intelligence
Project Management, Business Process Re-Engineering (BPR), Business to Business
Systems (B2B), Call Management Project Management and Architecture, Capital
Markets, Change Management Architecture, Change Management Business
Implementation, Client/Server Systems Design, Integration and Migration,
Collaboration Systems & Architecture, Consulting Team and Engagement
Management, Customer Information Systems (CIS), Customer Relationship
Management (CRM/eCRM), Cycle Count Systems Design, Data Warehousing,
Development Standards, Digital Television Systems (DTV/iDTV), Digital Video
Broadcasting (DVB) , Due Diligence & Analysis, EBusiness Systems Design,
ECommerce Systems Architect, Electronic Data Interchange Systems Architect
(EDI), Engagement Management, Enterprise Applications Development (EAD),
Enterprise Applications Integration (EAI), Enterprise Resource Planning (ERP),
Enterprise Systems Architecture, Environmental Controls, ESolutions
Architecture, Event Promotion, Factory Automation, Field Service Logistics,
Full Project Life-Cycle Management, Help Desk Support, Hospitality &
Reservation Systems, Integrated Material Planning, Interactive Digital
Television (iDTV), Internet Provisioning Systems, Intra-Internet Design &
Development, Inventory Management, ISO9000, Joint Application Development
(JAD), Just In Time Delivery (JIT), Large Scale Team Management, Manufacturing
Systems, Material Resource Planning (MRP), N-Tier Systems Architecture and
Design, Object Oriented Analysis & Design (OOA/OOD), Office Automation,
Organizational Development, Point Of Sale Systems (POS), Program Management
(PMO), Project Management, Quality Assurance (QA), Rapid Application
Development (RAD), Restaurant Management, Shop Floor Automation (SFA), Stock
Control Systems Design, Supply Change Management (SCM), Team Mentoring,
Technical Architecture, Technical M&A Analysis, Technical Team Leadership,
Technical Writing, Total Quality Management (TQM), Training and Documentation
Development, Vendor Management |
| |
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|
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| Continuous training and executive management programs for past
25 years - technical related training since 1973. Northeastern University CLEP
Equivalent BA: Computer Science (GPA 3.5), Business (GPA 3.5), and Management
(GPA 3.25). Executive level training: Management, Organizational Development,
Resource Management and Corporate Acquisitions (Kenan-Flagler Business School
and Stanford & Harvard extension programs). |
| |
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